After sales

Our core business is in selling our extensive range of electric motors, fans, control units and accessories to Original Equipment Manufacturers (OEMs).

After sales

Existing customers should contact our after sales department, using the contact form, who will then confirm availability of the existing part or help to identify a suitable alternative. If you are not an OEM customer but require a replacement ebm-papst product, we recommend the following:

1) Contact the original manufacturer of the equipment or their authorised distributor. They will be able to advise you on the availability of spare parts and give general technical advice on servicing their products.

2) If the original manufacturer is unable to help you or is no longer in business, our agent, Massey Coldbeck, may be able to help identify a suitable replacement. Contact them at the address below with the component part number or as much technical detail as possible.

Massey Coldbeck Ltd
Gladeswood Road, Off Lees Road
Knowsley Ind Park North
L33 7BB

Tel: 0151 5469118
Fax: 0151 5469234

3) Alternatively, visit our distribution page and contact one of our specialist distributors.